Privacy Policy

ScaleVertex builds websites for Indian small businesses across India. When you visit our website, send an enquiry, or contact us on WhatsApp or email, you may share some information with us. This Privacy Policy explains what we collect, how we use it, and how we look after it.

By using our website or contacting us, you agree to the practices described on this page.

Depending on how you reach out, we may collect:

• Name
• Business name
• Phone or WhatsApp number
• Email address
• Your website requirements
• Budget range
• Messages or enquiry details you send us
• Basic website usage data, if we add analytics in the future

You can always choose how much information you share with us.

We use the information you share to:

• Respond to your enquiries
• Understand your project requirements
• Prepare quotes and suggestions
• Communicate with you through WhatsApp, email, or phone
• Improve our website and services

We do not use your details for spam or unrelated marketing.

We take reasonable care to keep your information safe and to limit who can access it. While we work hard to protect your details, please remember that no way of sharing information over the internet is completely secure, so we cannot promise absolute security.

ScaleVertex does not sell your personal information. We may share limited information only when it is needed to:

• Deliver our services to you
• Meet a legal or regulatory requirement
• Work with trusted tools or service providers that help us run our business

Any trusted service providers we work with are expected to handle your information responsibly.

We use WhatsApp to chat with customers, and our website may link to other websites or tools. These third-party services have their own privacy policies, and we are not responsible for how they handle your information. We recommend reviewing their policies when you use them.

Our website may use basic cookies or analytics tools in the future to understand how visitors use the site and to improve performance. If we add these, they would help us learn things like which pages are popular — not collect sensitive personal details.

You can contact us at any time to ask what information we hold about you, to update it, or to request that we remove it where reasonably possible. Just email hello@scalevertex.com and we will help.

If you have any questions about this Privacy Policy or how we handle your information, contact us at hello@scalevertex.com. You can also message us on WhatsApp.