Terms & Conditions

ScaleVertex provides website design and development services for Indian small businesses. By using our website or contacting us, you agree to these basic terms. If you do not agree with them, please do not use the website or our services.

ScaleVertex provides:

• Website design and development
• Website redesign
• Ecommerce, booking, and custom website work
• Optional Managed Hosting & Security

The exact services included in your project are confirmed in your quote before we begin.

To keep pricing clear and fair:

• The prices shown on our website are starting prices.
• The final price depends on the scope, number of pages, features, content, design complexity, integrations, and any hosting or domain needs.
• Work begins only after the scope and quote are confirmed.

• Payment terms are shared with you before any work begins.
• Some projects may require an advance payment to start.
• Final delivery may depend on completing the agreed payments.

To help your project go smoothly, we ask that you provide:

• Accurate business details
• Content for your website
• Images or logos, if available
• Timely feedback
• Correct and up-to-date information

Project timelines depend on the scope of work, how quickly we receive your feedback, and the materials needed to build your website. We always aim to share a realistic timeline before we begin.

The number of revision rounds included depends on the package you choose or the scope we agree on. Changes beyond the agreed scope may involve an extra cost, which we will explain clearly before proceeding.

Some parts of a website may involve third-party costs that are charged separately, such as:

• Domain names
• Hosting
• Premium tools or plugins
• Payment gateway charges
• Stock photos or other paid assets
• Other third-party services

We always tell you about these costs in advance.

You are responsible for making sure the content, images, claims, and business details you provide are accurate and that you have the right to use them. ScaleVertex is not responsible for the accuracy of content supplied by you.

We aim to provide reliable, professional service and to build websites that work well for your business. However, we cannot guarantee specific business results such as exact sales, search rankings, or the number of enquiries you receive, as these depend on many factors outside our control.

We may update these Terms & Conditions from time to time. The latest version will always be available on this page, so we recommend checking it occasionally.

If you have any questions about these Terms & Conditions, contact us at hello@scalevertex.com. We are happy to explain anything in simple terms.